Velqazyn™ · Your Information
Privacy Policy
This policy describes how information is collected, used, and shared when you visit velqazyn.com, contact us, or place an order.
1. Who We Are
Velqazyn™ is operated by Shishi Nengjiang Network Technology Co., Ltd. For privacy questions, contact service@velqazyn.com.
2. Information You Provide
When you order or contact us, we may collect your name, email address, phone number, billing and shipping details, order information, and the contents of your messages. Payment details are handled through the payment methods available at checkout.
3. Information Collected Automatically
Our website and service providers may collect device details, IP address, browser type, pages viewed, referral information, and interactions with the website through cookies and similar technologies.
4. How We Use Information
We use information to process orders, arrange delivery, provide customer support, prevent fraud, maintain website security, improve our services, and meet legal obligations. Where permitted, we may also send marketing communications.
5. E-Commerce and Service Providers
Our store may use an e-commerce platform and trusted providers for hosting, checkout, payment processing, delivery, analytics, and customer support. They receive information needed to perform their services under their applicable terms and privacy practices.
6. Cookies
Cookies can support shopping cart functions, account access, website performance, preferences, and analytics. You can manage cookies through your browser or available website controls; disabling some cookies may affect store features.
7. Marketing Choices
If you receive a promotional email, you can use its unsubscribe link or contact us to opt out. Service messages about orders and support requests may still be sent.
8. Sharing and Legal Requests
We do not share customer information for unrelated purposes without a valid basis. We may disclose information when required by law, to protect rights and safety, or in connection with a legitimate business transaction, subject to applicable law.
9. International Processing
Information may be processed in countries outside your place of residence by us or our service providers. Where required, we use appropriate measures for such transfers.
10. Data Retention
We keep information for as long as reasonably needed to fulfill orders, provide support, maintain records, resolve disputes, and comply with legal obligations. Retention periods depend on the type of information and applicable requirements.
11. Security
We use reasonable measures intended to protect personal information. No online transmission or storage method is completely secure, so please use care when sharing information online.
12. Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to object to certain processing. Contact us to make a request; we may need to verify your identity first.
13. Children
Our website is intended for general audiences and is not directed to children. If you believe a child has provided personal information to us, please contact us.
14. Third-Party Websites
External links may lead to websites with their own privacy policies. Review those policies before providing information to a third party.
15. Changes to This Policy
We may update this policy to reflect changes in our practices or applicable requirements. The revised version will be posted on this page.
16. Contact
For privacy questions or requests, email service@velqazyn.com or use the business details below.